Chegg FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Other Features

Rated 4.2 - 44 reviews

About Chegg

Chegg is a major textbook rentals company operating the e-commerce site chegg.com. Chegg sells its products and services in the textbook rentals vertical, offering discounts and promo codes to its customers infrequently. Chegg is very well-regarded among shoppers on Knoji, with 44 ratings and an average rating of 4.2 stars. Chegg scores very highly compared to other brands in the textbook rentals industry, providing 21 e-commerce features to better serve its customers.

Chegg's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Chegg offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that Chegg may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Chegg accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Chegg accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Chegg may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Chegg may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Yes
Chegg offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Chegg may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Chegg may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Chegg offers their own coupons and promotions page on their website. Check the official Chegg coupons page for the latest offers directly from Chegg Read full answer >>
Student Discounts:
Yes
Chegg runs a student discount program for current students. Save up to 40% on Chegg through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Chegg may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Yes
Chegg offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at chegg.com. See program details on their birthday discounts page. Read full answer >>
Price Matching:
No
It appears that Chegg may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Chegg may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Chegg may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
Chegg offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Chegg offers gift cards and discounted gift cards during special promotional events. Find gift cards for Chegg. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Price Transparency:
Yes
Chegg offers price transparency for qualifying orders and customers, according to their price transparency policies. See policies and program details on their pricing information page. Read full answer >>
Loyalty Programs:
Yes
Chegg offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Chegg may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Chegg may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Chegg may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Chegg may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Chegg may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Chegg may not offer website security & privacy currently. Read full answer >>
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